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Arca Service Support

Arca annual service support fees cover the yearly costs of centralised coordination, software hosting and support, and costs associated with governance, administration, and communications. Service support fees are assessed and confirmed on an annual basis by the Arca Advisory Committee.

Following are details regarding Arca fees for BC ELN Partner Libraries and for Members of Non-BC ELN Consortia.

Fees for BC ELN Partner Libraries

Service Support: The 2018/19 Arca service support fee is $5,000, which covers:

Set-up: Initial set-up costs are covered by BC ELN for BC ELN partner libraries.

Additional storage: Additional storage can be purchased in 500 GB blocks at an additional $0.0333/GB per month ($0.40/GB per year). Storage charges are invoiced annually with the Arca Service Support Fee.

Example: Institution X wishes to purchase 350 GB of additional storage in September 2018 in preparation for a fall digitization project. They alert the Arca Admin Centre, who confirms the availability of the storage and the cost. In April 2019, Institution X receives an Arca invoice for:

  • 2019/20 Arca Service Support Fee: ~$5,000
  • Additional storage cost for September 1, 2018 - March 31, 2019: $0.0333/GB per month x 500 GB block  x 7 months = $116.50 
  • Additional storage cost for April 1, 2019 to March 31, 2020: $0.40/GB per year x 500 GB block x 1 year = $200
  • Total invoice: $5,316.50

Advanced Support: Arca participating sites will be charged on a cost-recovery basis for Administrative Centre work exceeding basic support (e.g. complex migrations of content, in-depth metadata analysis, and site-specific troubleshooting) that requires more than 10 hours of Admin Centre staff time or more than 4 hours of assistance from discoverygarden. Sites will be alerted before any advanced support work is embarked upon.

Withdrawal: In the event of withdrawl from Arca, participating sites must provide written 30-day notice and a withdrawal fee, which is dependent on the manner and format of content export and based on a quote from discoverygarden.

 

 

Fees for Members of Non-BC ELN Consortia

NOTE: To ensure Arca remains sustainable, a single Arca invoice will be issued to each consortium for all its Arca participants, itemised per institution.

Service Support: Members of non-BC ELN consortia that have been approved by the Arca Advisory Committee and have met the requirements for participation as described in the Arca Benefits & Responsibilities, pay the same annual serfvice support fee as BC ELN partner libraries.

The 2018/19 Arca service support fee is $5,000, which covers:

Set-up: There is a one-time set-up fee of $1,000 upon joining the service to cover Arca Admin Centre and discoverygarden costs for child site set-up.

Additional storage: Additional storage can be purchased in 500 GB blocks at an additional $0.0333/GB per month ($0.40/GB per year). Storage charges are invoiced annually with the Arca Service Support Fee.

Example: Institution X wishes to purchase 350 GB of additional storage in September 2018 in preparation for a fall digitization project. They alert the Arca Admin Centre, who confirms the availability of the storage and the cost. In April 2019, Institution X receives an Arca invoice for:

  • 2019/20 Arca Service Support Fee: ~$5,000
  • Additional storage cost for September 1, 2018 - March 31, 2019: $0.0333/GB per month x 500 GB block  x 7 months = $116.50 
  • Additional storage cost for April 1, 2019 to March 31, 2020: $0.40/GB per year x 500 GB block x 1 year = $200
  • Total invoice: $5,316.50

Advanced Support: Arca participating sites will be charged on a cost-recovery basis for Administrative Centre work exceeding basic support (e.g. complex migrations of conten, in-depth metadata analysis, and site-specific troubleshooting) that requires more than 10 hours of Admin Centre staff time or more than 4 hours of assistance from discoverygarden. Sites will be alerted before any advanced support work is embarked upon.

Withdrawal: In the event of withdrawl from Arca, participating sites must provide written 30-day notice and a withdrawal fee, which is dependent on the manner and format of content export and based on a quote from discoverygarden.

Questions about the Arca fees? Contact the Arca Administrative Centre.