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AskAway: The Chat Box

The Chat Box is the AskAway newsletter. In this newsletter, you'll find updates on AskAway as well as service support for local coordinators and service providers.

If you would like to be added to the newsletter mailing list, please get in touch with the AskAway Admin Centre at office@askaway.org

The Chat Box is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike license.

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Recent Newsletter Issues

December 12, 2019
  • New service hours a success
  • Launching new chat reference software LibraryH3lp
  • Learn more about the Advisory Committee
  • Investigating proactive chat
  • Transitioning to APA 7th edition
December 18, 2018
  • Reach off-campus and distance students with chat reference
  • Spotlight on promotion with College of the Rockies library
  • Improve AskAway visibility in EBSCO and ProQuest databases
  • Chat reference skills refresher
  • Update on the AskAway software evaluation
August 14, 2018
  • A busy summer on AskAway
  • Keeping the schedule healthy
  • What students are saying
  • Scripts refresh
  • Chat reference software review